Recently, a rapidly growing concrete- and construction-supply manufacturer in Tucson, Arizona, was experiencing some troubles. They were the kinds of troubles all successful companies face eventually: the company had grown to $30 million a year in revenues with consistent year-over-year growth, but their lagging IT infrastructure was hindering further gains.
As they grew, their records expanded across multiple systems, leaving their staff struggling with manual, duplicate data entry that slowed down everything from order processing to job management. Plus, their disparate data made it harder to train employees on the various systems in use, while the executive team was often left in the dark and forced to rely on laboriously compiled historical data. This had the potential to slow the company’s decision-making to a crawl due to the intensive process it took to consolidate key information into a usable format.
Worst of all, their inflexible system and siloed data prevented them from automating key manufacturing processes, which threatened to weaken their competitive stance.
Clearly, they needed a modern ERP that could keep up with their growth. After spending months narrowing down and researching their options, they still couldn’t decide between Syspro and Acumatica Cloud ERP.
That’s when they decided to call in the experts at SWK Technologies.
Partnering with SWK: Transforming Vision into Manufacturing Reality
The leadership team at the concrete- and construction-supply manufacturer was organized, efficient, and had a clear vision for what they needed their system to do in the future. Their key requirement was that it streamline their manufacturing operations to allow for future growth.
During the pre-sales process, SWK quickly demonstrated how Acumatica Cloud ERP would meet the manufacturers’ needs — but that was only the beginning.
In addition to advanced manufacturing automation capabilities, they were pleased to learn that Acumatica Manufacturing Edition would also deliver BoM and production management for discrete manufacturing processes, a full-fledged MRP, purchasing management, distribution management, and an integrated customer relationship management (CRM) system. The CRM provided an Outlook plugin that automatically tracked their email communications in the app and displayed customer information during sales and service interactions.
Looking Toward the Future with Automation Unleashed
After implementing Acumatica, the manufacturer has enjoyed confident growth, supported by their scalable, flexible ERP solution and —most importantly— their new, advanced automation capabilities for manufacturing processes.
Their productivity has skyrocketed with the system’s streamlined workflows and increased usability; plus, the system is intuitive and easy to train on with its wealth of high-quality, up-to-date courses available through the Acumatica Open University.
With significantly reduced manual data entry, the manufacturer has improved their speed and accuracy for order processing and job management, and the system’s in-depth BoMs ensure better adherence to timelines because they deliver increased insight into raw materials availability and needs.
The manufacturer’s new, consolidated, single-source view of real-time data gives supervisors and the executive team the agility to make faster, more confident, data-driven decisions at a moment’s notice. And with data at their fingertips in every interaction, the Sales team is finally empowered to provide customers and prospects with a more personalized and responsive experience.
As they continue to use Acumatica’s power to consolidate disparate data sources into a single corporate journal of record, the manufacturing company’s team is enthusiastic and motivated to tap into SWK Technologies’ expertise and see how they can use Acumatica and its powerful ERP platform to achieve future, productive growth.
Let’s Find a Solution Together
By partnering with SWK, you’re taking a step toward success. Contact us today and learn how we commit to enabling success for every one of our clients.